If you have any questions, please reach out to us at firstname.lastname@example.org
The information we collect from you falls in to two categories: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information:
Non-Personally Identifiable Information:
Information you voluntarily provide it to us
When you use our Site Features, we may request certain Personally Identifiable Information from you to complete a registration form to create a User Account, to make a purchase and/or payment. This may include
(i) Contact information such as your name, email address, and shipping address, and
(ii) Prescription information, including any images of prescriptions and data from the pupillary distance measurement.
(iii) We, or companies that provide services on our behalf, may also collect certain financial information from you, such as your payment method (this may include valid credit card number, type, expiration date or other financial information). We store only a very limited portion of your credit card information, in a manner that is generally permitted by credit card issuers.
Information we automatically collect
Like most websites, our Site may incorporate technology such as “pixel tags”, “web beacons”, and “cookies” that allow us to track the actions of users of our Sites. Pixel tags, web beacons and cookies collect Non-Personal Information.
Pixel tags or web beacons are tracking devices on websites or in e-mails that can monitor the behavior of the user visiting the website or sending the e-mail. This information may include the URL that you just came from, which URL you go to next, what browser you are using, and your IP address. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our Site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but the statistics contain no personal information and cannot be used to gather such information.
Information we obtain from Third Party Services
Some of our Site Features can be linked up with other accounts you have, such as your Facebook, Pinterest, Twitter, Instagram, or Google+ account (“Third Party Accounts”). If you link to Third Party Accounts from our Sites Features, we may collect some information about your use of the Third Party Account. We will only be able to collect the information if you’ve authorized the Third Party Service to provide us with that information or if you’ve made the information public. Additionally, if you mention us through your Third Party Account, we may collect information and content related to your comment that is publicly available. If you wish to limit the information available to us, you should be sure to manage the privacy settings of your Third Party Accounts. One thing we won’t ever store is your Third Party Account password.
We primarily use the information we collect and store to improve our Site Features. We do not rent or sell your Personal Identifiable Information to anyone.
We may send emails or contact you by phone in connection with your transaction or business relationship with us. If you sign up on our online registration page, we may send email to you concerning special offers, and promotions. If you do not wish to receive special offers or promotional mailings, you may be removed from our email lists, by selecting the “opt out” provision in our communications to unsubscribe.
We may share or disclose aggregated Non-Personal Information on our Site, with service providers, and/or with other persons we conduct business with. These service providers and other persons may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, web beacons and cookies we discussed above with similar data we collect from other visitors to help us improve our Sites Features, but that aggregate, anonymous information cannot be linked back to you.
We may provide your Personal Information to our Service Providers to enable them to perform certain services for us, including:
Our payment processor, that credit card issuers require to have sufficient security, stores and processes your credit card or other payment information using industry-standard security measures. By making a purchase through the Site, you give us consent to use and provide your financial information as we consider necessary to process the transaction. All other Service Providers do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
The Personal Identifiable Information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to Personal Identifiable Information to GlassesLED Employees and Service Providers who need to know this information in order to develop, operate and maintain the Site Features. All GlassesLED personnel who have access to this information are trained in the maintenance and security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Site Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
The Site is not targeted towards, nor intended for use by, anyone under the age of 18, in accordance with the Children’s Online Privacy Protection Act (“COPPA”). We do not market our products or services to children (although we do market some of our products and services for children to their parents), and we do not knowingly permit persons under the age of 18 to register or provide personally identifiable information on the Site. The provision of personally identifiable information by children on the Site is strictly prohibited. We encourage parents to supervise and participate in their children's Internet activities, and we urge children to exercise caution and consult their parents before providing any personally identifiable information on the Internet.